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General Terms and Conditions of Ricatech B.V., established in Capelle aan den IJssel - Version valid from 01-01-2013

1. General
1.1 These general conditions apply to all offers of Ricatech B.V .. The conditions are accessible to everyone and included on the internet site of Ricatech B.V .. On request we send you a written copy.

1.2 By placing an order you indicate that you agree with the delivery and payment conditions. Ricatech B.V. reserves the right to change its delivery and / or payment conditions after the expiry of the term.

1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not made by Ricatech B.V. recognized.

1.4 Ricatech B.V. guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.

2. Delivery
2.1 Delivery takes place while stocks last.

2.2 Within the framework of the rules of distance selling, Ricatech B.V. orders at least within 30 days. If this is not possible (because the order is not in stock or no longer available), or there is a delay for other reasons, or an order can not or only partially be executed, then the consumer will receive within 1 month after the installation of the order and in that case he has the right to cancel the order without costs and notice of default.

2.3 The delivery obligation of Ricatech B.V. will, subject to proof to the contrary, be paid as soon as Ricatech B.V. delivered goods were once offered to the customer. In the case of home delivery, the report of the carrier, which implies the refusal of acceptance, serves as full proof of the delivery offer.

2.4 All terms mentioned on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

3. Prices
3.1 Prices will not be increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer makes interim price increases.

3.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.

3.3 All prices on the site are in Euros and include 21% VAT.

4. Visibility period / right of withdrawal
4.1 If there is a consumer purchase in accordance with the Distance Selling Act (Section 7: 5 Dutch Civil Code), the customer has the right to return (part of) the delivered goods within a period of 7 working days without giving any reason. This period starts at the moment the ordered items are delivered. If the customer after the expiry of this period the goods delivered to Ricatech B.V. has returned, the sale is a fact. The customer is obliged, before proceeding to return, within the period of 7 working days after delivery in writing to Ricatech BV The customer must prove that the delivered goods are returned in time, for example by means of a proof of mail delivery . Return of the goods must take place in the original packaging (including accessories and accompanying documentation) and in new condition. If the goods have been used by the customer, encumbered or damaged in any way, the right to dissolution within the meaning of this paragraph will lapse. With due observance of the provisions in the previous sentence, Ricatech B.V. ensure that within 30 days after good receipt of the return shipment, the full purchase price including the calculated shipping costs will be refunded to the customer. The return of the delivered goods is entirely at the expense and risk of the buyer.

4.2 The right of dissolution, as described in the previous paragraph, only relates to the delivered goods and shall under no circumstances pertain to services, such as telephone subscriptions of the Ricatech B.V. offered (mobile) network operators. On the latter services, in which Ricatech B.V. only acts as an intermediary or agent, the general terms and conditions of the aforementioned network operators will apply.

4.3 The right of withdrawal does not apply to:
services whose implementation, with the consent of the consumer, has begun for the period of seven working days
goods or services whose price is subject to fluctuations on the financial market, on which the supplier has no influence
goods that have been manufactured according to the consumer's specifications, for example tailor-made products, or that have a clearly personal character
for goods or services which by their nature can not be returned, for example i.v. hygiene or that can quickly deteriorate or age
audio and video recordings and computer software of which the consumer has broken the seal
the delivery of newspapers and magazines; for the services of betting and lotteries.

5. Data management
5.1 If you place an order with Ricatech B.V., your details will be included in the customer file of Ricatech B.V .. Ricatech B.V. adheres to the Personal Records Act and will not provide your details to third parties. See our Privacy Policy.

5.2 Ricatech B.V. respects the privacy of the users of the internet site and ensures confidentiality of your personal data.

5.3 Ricatech B.V. makes use of a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.

6. Warranty and conformity
6.1 The entrepreneur warrants that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the legal provisions existing on the date of the conclusion of the agreement. and / or government regulations.

6.2 An arrangement offered by the entrepreneur, manufacturer or importer as guarantee does not affect the rights and claims that the consumer can assert to the entrepreneur in respect of a shortcoming in the fulfillment of the obligations of the entrepreneur by virtue of the law and / or the distance contract.

6.3 The customer is obliged to check the delivered goods immediately upon receipt. If it turns out that the delivered item is wrong, inadequate or incomplete, then the customer (before proceeding to return to Ricatech BV) must immediately report these defects in writing to Ricatech BV Any defects or incorrectly delivered goods serve and can not exceed maximum 2 months after delivery to Ricatech BV to be notified in writing. Return of the goods must take place in the original packaging (including accessories and accompanying documentation) and in new condition. Commissioning after detection of failure, damage arising after detection of failure, encumbrance and / or resale after detection of defect, does this right to complain and return completely invalid.

6.4 If complaints from the buyer by Ricatech B.V. found to be well-founded, Ricatech B.V. at its discretion or to replace the delivered goods free of charge or to make a written arrangement regarding the compensation with the customer, on the understanding that the liability of Ricatech B.V. and consequently the amount of the compensation is always limited to a maximum of the invoice amount of the items concerned, or (at the option of Ricatech BV) to the maximum in the relevant case by the liability insurance of Ricatech B.V. amount covered. Any liability of Ricatech B.V. for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect damage or consequential loss or damage due to lost profits.

6.5 Ricatech B.V. is not liable for damage caused by intent or equivalent conscious recklessness of non-managerial staff.

6.6 This guarantee does not apply if: A) and as long as the customer to Ricatech B.V. is in default; B) the customer has repaired and / or processed the delivered goods himself or has them repaired or edited by third parties. C) the delivered goods are exposed to abnormal circumstances or otherwise careless handling or contrary to the instructions of Ricatech B.V. and / or directions for use have been treated on the packaging; D) the defect is wholly or partially the result of regulations that the government has made or will make regarding the nature or the quality of the materials used;

7. Offers
7.1 Offers are without obligation, unless otherwise stated in the offer.

7.2 Upon acceptance of a non-committal offer by the buyer, Ricatech B.V. the right to revoke or deviate from the offer within the period of 3 working days after receipt of the acceptance.

7.3 Verbal commitments bind Ricatech B.V. only after they have been confirmed explicitly and in writing.

7.4 Offers from Ricatech B.V. do not automatically apply to repeat orders.

7.5 Ricatech B.V. can not be held to its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.

7.6 Additions, changes and / or further agreements are only valid if agreed in writing.

8. Agreement
8.1 An agreement between Ricatech B.V. and a customer comes into being after an order has been ordered by Ricatech B.V. feasibility has been assessed.

8.2 Ricatech B.V. reserves the right to refuse orders or assignments without giving any reason or to accept them exclusively on the condition that the shipment takes place cash on delivery or after payment in advance.

9. Images and specifications
9.1 All images; photographs, drawings etc .; a.o. data concerning weights, dimensions, colors, images of labels, etc. on the internet site of Ricatech B.V. apply only by approximation, are indicative and can not be used as a reason for compensation or dissolution of the agreement.

10. Force majeure
10.1 Ricatech B.V. shall not be liable if and insofar as its obligations can not be fulfilled due to force majeure.

10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be at its risk. Delay or default by our suppliers, disruptions in the Internet, faults in the electricity, malfunctions in e-mail traffic and malfunctions or changes in technology provided by third parties, transport problems, strikes, government measures, delays in the supply, negligence of suppliers and / or manufacturers of Ricatech BV as well as of auxiliary persons, sickness of personnel, defects in auxiliary or transport means are expressly regarded as force majeure.

10.3 Ricatech B.V. reserves in case of force majeure the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement is modified so that implementation remains possible. In no case is Ricatech B.V. to pay any fine or compensation.

10.4 If Ricatech B.V. at the onset of the force majeure has partially fulfilled its obligations, or can only partly fulfill its obligations, it is entitled to invoice the already delivered or the deliverable part separately and the customer is obliged to pay this invoice as if it were a separate contract . However, this does not apply if the already delivered or deliverable part does not have an independent value.

11. Liability
11.1 Ricatech B.V. is not liable for damage to vehicles or other objects caused by improper use of the products. Before use, read the instructions on the packaging and / or consult our website.

12. Reservation of ownership
12.1 Owned by Ricatech B.V. goods sold and delivered to the buyer remain with Ricatech B.V. as long as the customer claims Ricatech B.V. by virtue of the agreement or previous or later similar agreements have not been fulfilled, as long as the customer has not yet performed the work performed or to be performed from these or similar agreements and as long as the customer has the claims of Ricatech B.V. due to shortcomings in the fulfillment of such obligations has not yet paid, including claims in respect of fines, interest and costs, all this as referred to in article 3:92 of the Dutch Civil Code.

12.2 The by Ricatech B.V. goods delivered that fall under the retention of title may only be resold within the framework of normal business operations and must never be used as a means of payment.

12.3 The customer is not entitled to pledge the goods falling under the retention of title or encumber them in any other way.

12.4 The customer gives unconditional and irrevocable consent to Ricatech B.V. or a by Ricatech B.V. appoint third party to, in all cases where Ricatech B.V. to exercise her rights of ownership, to enter all those places where her property will be located and to take those items there.

12.5 If third parties seize goods delivered under retention of title or wish to establish or assert rights thereon, the customer is obliged to Ricatech B.V. to be informed as soon as reasonably may be expected.

12.6 The customer undertakes to insure the goods delivered under retention of title and to keep them insured against fire, explosion and water damage as well as against theft and to make the policy of this insurance available to Ricatech B.V on first request.

13. Applicable law / competent court
13.1 Dutch law applies to all agreements.

13.2 Of disputes arising from an agreement between Ricatech B.V. and buyer, which can not be resolved by mutual agreement, will notify the competent court within the Capelle aan den IJssel district, unless Ricatech B.V. prefers to submit the difference to the competent court of the buyer's domicile, and with the exception of those disputes that are part of the jurisdiction of the subdistrict court.